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   january 2013
COVER STORY smart phones
every measure), is another good option at
the same price and limits. Although Credo
doesn’t carry as many phones as the ma-
jors, it offers the Samsung Galaxy S II and
S III among its 10 smart phones.
Verizon should be our example family’s
third choice. It offers a plan comparable to
the one above for $210 per month. AT&T and
T- Mobile cost the same or less—$210 and
$180, respectively—but they’re lower-rated
on service quality. e appropriate Sprint
plan would be the most expensive of the six
carriers we compared, $230 a month.
For $10 a month you can add a tablet to
your plan with AT&T, T-Mobile, and Veri-
zon. You may need to spring for more
data as well. All three provide average or
better 4G service.
Phones: e handset needs of specific
family members can vary widely, so we
can’t recommend one model that would
suit everyone. Consult our Ratings on page
38. at said, consider a mix of smart and
basic phones. If you’re buying more than
one phone at a time, look for discounts—or
simply ask, because some readers have
been successful in haggling for them.
1 You want the best
You’re an avid smart-phone user, perhaps
the owner of an iPhone or a leading An-
droid model who’s eager to upgrade to a
newer version. And you want service that
makes the most of such a device.
Leading option: A top-scoring smart
phone to use with 4G LTE service from a
carrier with top scores, especially for data
satisfaction. Two-year cost for phone and
service: about $2,500 and up.
Service: With its superior scores and
wide array of marquee phones, Verizon is
your best bet overall among national carri-
ers. AT&T, though it rates lower than Veri-
zon in most respects, is also worth
considering for want-it-all types because
of its top 4G network rating and lower pric-
ing for individuals who have lighter data,
voice, and messaging needs.
But although AT&T offers a 300MB per
month data plan add-on at $20, an avid
user with a 4G phone will want at least 2GB,
and possibly more. AT&T’s voice plans for
individuals offer an option with 3GB of
data—ample for most people—for $30 a
Which phone
and plan?
Best combination of device,
carrier, and plan for you
1 You’re buying for a crowd
You’re a couple plus at least one child who
use multiple devices (perhaps including a
tablet or two) in a variety of ways.
Leading option: An array of phones—
smart and basic, new and old—used with
a well-priced family plan that shares data
and offers ample voice and messaging for
at least three users. Two-year cost for four
phones and service: about $5,000 and up.
Service: Family plans from standard-
service carriers are one area where cell
customers get a break, and more than
two-thirds of users are on such plans.
Consider U.S. Cellular if you live in its ser-
vice area. It was one of the top carriers in
the Consumer Reports National Research
Center annual survey, which covered
23 metro areas. It offers one of the lowest-
priced family plans—$190 a month for a
family needing two basic and two smart
phones. e plan includes 2,000 voice
minutes, unlimited messages, and 4GB
of data service.
Credo Mobile (which uses the Sprint
network yet rates higher than Sprint on
1 BY THE NUMBERS
Survey respondents who used the
Web on their phones went online
about as often as they made calls.
Here’s how they used their phones:
26%
accessed websites
10 or more times a day.
22%
made voice calls
10 or more times a day.
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